How can we help?
Find answers to common questions or get in touch with our team
Getting Started
New to ThinqPal? Learn the basics of chatting with your AI assistant.
How do I start a conversation?
Simply type your question or task in the chat input and press Enter. ThinqPal will respond immediately. You can ask follow-up questions to continue the conversation.
What can ThinqPal help with?
ThinqPal can help you write emails, explain concepts, brainstorm ideas, plan trips, analyse text, generate code, research topics, and much more. Think of it as a knowledgeable colleague who's always available.
Is my data secure?
Yes. All conversations are encrypted in transit and at rest. We do not sell your data. You can delete your conversation history at any time. See our Privacy Policy for details.
Plans & Billing
Questions about subscriptions, payments, and features.
What's included in the Free plan?
The Free plan includes access to ThinqPal on web and macOS, text generation, content creation, image analysis, and web search. Usage limits apply to ensure fair access for everyone.
How do I upgrade to Pro or Max?
Go to your account settings and select "Upgrade plan". You can choose monthly billing and upgrade or downgrade at any time.
Can I cancel my subscription?
Yes, you can cancel anytime from your account settings. Your Pro or Max features will remain active until the end of your current billing period.
Troubleshooting
Having issues? Find solutions to common problems.
ThinqPal is responding slowly
Response times can vary during peak usage. Pro and Max subscribers receive priority access. If the issue persists, try refreshing the page or clearing your browser cache.
I can't log in to my account
Try resetting your password using the "Forgot password" link on the login page. If you continue to have issues, contact us at support@thinqpal.com.
The response seems incorrect
AI can occasionally produce inaccurate information. We recommend verifying important facts independently. You can rephrase your question or ask ThinqPal to double-check its response for better accuracy.
Still need help?
Our support team is here for you. Get in touch and we'll get back to you as soon as possible.